ShotSlip

Support

Email admin@vistatechsolutions.io and we’ll get back to you within one business day. Include your account name and, for a photo, the code printed under the QR on the slip.

Getting your photo

  • Scan the QR code on your slip with your phone’s camera, or go to shotslip.com/p and type the code printed under it.
  • If the page says your photo is on its way, it is still uploading from the event. Check back at the same link soon; if you asked for it by email, it will arrive automatically.
  • To remove your photo or details, email us with the code from your slip.

Staff: the ShotSlip app

  • Signing in: use the email your organization invited. Forgot your password? Use “Forgot password?” on the sign-in screen.
  • No signal: keep shooting. Slips still print and photos upload by themselves when the phone is back online. Open the app once with signal before the event.
  • Printer not found: the app works with 58 mm and 80 mm thermal receipt printers that support Bluetooth Low Energy (BLE). Turn the printer off and on, keep it close, and make sure no other phone is connected to it.
  • Wrong event on photos: tap “Shooting for” at the top to choose the event for your phone. Admins can move photos to another event in the dashboard.

Admins

Read our privacy policy.